Should I choose a monthly or annual GeoSnake plan?

Summary

How to choose the right billing cycle for your team.

What this is and why it matters

Billing cycle choice is a commitment question, not a product setup question. The right answer depends on how stable your internal process is and how certain you are about ongoing usage.

Most billing work happens in `/dashboard/billing`. That page is the source of truth for the current plan, invoices, renewal timing, payment issues, and any Stripe-backed manage flow that is available to the organization.

What to do

• Use monthly if the organization is still validating who owns the workflow, what prompts matter, and whether weekly review is actually happening.
• Use annual if GeoSnake is already part of a stable operating rhythm and procurement prefers fewer renewal decisions.
• Review the expected number of users, scan volume, and reporting needs across the next 6 to 12 months before locking the cycle.
• Confirm whether procurement needs a longer approval trail before switching the cycle.

Helpful tips

• Monthly is safer when the organization is still figuring itself out.
• Annual only makes sense when the workflow is already real, not aspirational.
• If you keep changing plans because the team is not using the product, the issue is management, not billing cadence.

Possible issues and troubleshooting

• If the page does not show the action you expected, check whether you are signed in as an owner or admin for the current organization.
• If billing details, invoices, or payment status look stale, refresh the Billing page before assuming the data is wrong.
• If a paid billing flow is handled outside self-serve checkout, treat that as a managed plan or procurement case rather than a product bug.

What to do next

If the issue is still unresolved, collect the organization name, invoice or renewal date, and a screenshot of the exact billing state before contacting support.