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Which payment methods does GeoSnake accept?

Summary

What payment methods teams should expect to use.

What this is and why it matters

GeoSnake uses Stripe-backed self-serve billing for standard paid plans. Managed plans and procurement-led deals are handled separately.

Most billing work happens in `/dashboard/billing`. That page is the source of truth for the current plan, invoices, renewal timing, payment issues, and any Stripe-backed manage flow that is available to the organization.

What to do

  • If the organization is using normal self-serve billing, open `/dashboard/billing` and use the checkout or Manage flow provided there.
  • Use the billing portal when you need to replace the current payment method on an active subscription.
  • If procurement requires a non-standard flow, treat that as a managed billing conversation instead of forcing it through self-serve checkout.
  • Confirm with finance who owns recurring renewals before the first charge is made.

Helpful tips

  • Self-serve billing assumes Stripe-supported payment handling.
  • If your organization needs PO or enterprise handling, do not guess. Move it into a managed sales or billing conversation.
  • The real risk is not the card type, it is unclear payment ownership.

Possible issues and troubleshooting

  • If the page does not show the action you expected, check whether you are signed in as an owner or admin for the current organization.
  • If billing details, invoices, or payment status look stale, refresh the Billing page before assuming the data is wrong.
  • If a paid billing flow is handled outside self-serve checkout, treat that as a managed plan or procurement case rather than a product bug.

What to do next

If the issue is still unresolved, collect the organization name, invoice or renewal date, and a screenshot of the exact billing state before contacting support.

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